The staff of the National University Hospital strives to provide all patients with purposeful, individual and specialized treatment. Care, support and instruction aimed at individual patients and their families are important in order to achieve the best possible result. Sincere relations with patients based on professionalism and respect for the individual are principles reflected in the cordiality of the staff. Working facilities and the hospital environment, as well as laboratories and medical instruments, are constantly being improved to achieve the best possible results.
Around 25.000 people are treated at inpatients wards in the National University Hospital, for longer or shorter periods of time. In conjunction with the operation of general wards extensive ambulant and day care services are also provided which renders it possible to shorten hospital stays and provide service without hospitilization. The emergency ward is open 24 hours a day, treating over 10.000 people a year.
In recent years, the average length of stay has become shorter and the number of patients and operations increased. On average the length of stay in somatic acute care wards of the hospital is 7 days and 10 days if long-term wards are included.

     The hospital is one of the biggest employers in Iceland with around 2.400 employees. The total area of buildings amounts to 105.000 square metres. Thereof just over half, or 54.000 square metres, is at the site of the hospital, where most of its activities takes place. The hospital also carries out its activities in various other locations around the capital area.